FAQs

Around the Clock Locksmith

  • What is a lockout?

    A lockout occurs when you exit your home, business, or vehicle and secure the doors, only to discover you've left your keys inside. While some people attempt DIY solutions to regain entry, these efforts typically waste time and can result in costly property damage without the proper tools and expertise.
  • Why call a locksmith?

    If you value your property and want to avoid damage, Around The Clock Locksmith should be your first call. Our locksmiths can efficiently and effectively regain entry to your home, business, or automobile without causing damage. That's what they're trained to do. Additionally, if you have roadside assistance or an insurance policy with a tow package, you're covered and can be reimbursed. It's smart to use a reputable locksmith service to safely access your property.
  • What is a locksmith?

    By definition, a locksmith is someone who makes and repairs locks. However, with evolving technologies, a true locksmith is a professional who handles all aspects of personal and professional security. This includes ongoing training to stay current with the latest technologies and remain at the forefront of security services.
  • Why should I use a professional locksmith company?

    Skilled professional locksmiths bring extensive experience and knowledge in lock, safe, and security matters, making them better equipped to address security issues specific to your situation. A professional locksmith can recommend state-of-the-art products and provide more effective solutions in an efficient manner.
  • I have a key marked "Do not duplicate." Can I get a copy of it anyway?

    Keys marked "Do not duplicate," "Do not copy," or "Unlawful to copy" can only be duplicated with a letter of authorization from the owner or supervisor. The letter must be on company letterhead and identify the key to be made, the number of copies needed, the person retrieving the keys, and the contact information of the authorizing party. The person picking up the keys will need to complete a "Request for restricted keys" form. We reserve the right to refuse duplication of any key marked "Do not duplicate."
  • I have lost my car keys, is the dealership the only place I can get a key?

    You don't need to rely solely on the dealership. Around The Clock Locksmith can generate and program keys on-site with your vehicle. Our prices are significantly lower than dealership rates, and we carry a wide variety of keys and remotes in stock for most foreign and domestic vehicles. Our staff receives regular training on the latest updates and equipment, enabling us to generate keys from scratch on-site—from simple mechanical keys to the latest high-security transponder keys with computer chips.
  • Is the "Do not duplicate" marking on a key enough for controlling key duplication?

    No. While the "Do not duplicate" marking on a key is generally respected, many discount stores don't honor it. To effectively prevent unauthorized key duplication, a restricted key lock system should be installed.
  • Can I buy lock opening tools?

    No, it's illegal in most states to sell or possess burglary or entry tools. Locksmiths will not sell entry tools to the general public.
  • My key does not insert or withdraw easily or it has difficulty turning.

    First, spray the lock with a light penetrating oil such as WD-40. This product is available at most hardware stores and even some drug stores and supermarkets. Apply generously and keep a paper towel handy for excess oil. Spray the oil into the keyhole and onto the bolt mechanism, then move the bolt in and out to help the oil penetrate. Don't attempt to disassemble the lock unless you're confident you can reassemble it properly.
  • The lock doesn't lock and unlock smoothly.

    After trying the oil solution above, test whether the lock operates smoothly with the door open. If it does, the problem isn't with the lock itself but rather with the alignment of the door and frame. Look for obstructions at the threshold and in the door jamb. Also inspect the door and frame for twists and warps. The door should rest completely against the door stop and remain there. If the door only rests at the stop at the top or bottom, the door or frame is twisted. If the door springs open, the hinges are likely binding. Weatherstripping on the door could also obstruct the door's path. Keep in mind that wooden doors and frames can warp and swell with temperature and humidity changes, while metal doors and frames may twist and rust over time.
  • What is the difference between rekey & master keying?

    Re-keying means adjusting the tumblers in an existing lock so that only new keys can open it. Many people, who continue to use the same key that they received when they bought their home, have no idea of how many people such as tradesmen, neighbors and friends etcetera, who are no longer relevant, have had access to that key. Most technicians can re-key your locks and give you the security of knowing that only you and the people you trust will have access to your domain. Lost your keys? Relax; re-keying will adapt your existing locks to new keys. Around the Clock Locksmith installs, replaces and upgrades lock cylinders, locksets and deadbolt locks. Master Keying Did you know that you might need only one key for all the locks in your house or business? Locks of the same manufacture can usually be keyed alike. This means replacing your bunch of keys with a single key. Master keying enables two different and distinct keys to open one lock. Master keying regulates access to specific zones while having one master key that accesses all zones. Master keys can be supplied for all buildings such as hospitals, office buildings and residences in which there are a number of compatible locks. Now its possible to re-key your home, gate, garden shed etcetera so that one key opens them all. Lock cylinder removal and assembly This section deals with cylinder removal and assembling a wide variety of common locksets Using shim stock This section deals with using shim stock during the process of removing a cylinder. Other methods of removing a plug can be dealt with, even when no key is available Using a LAB multi pin kit. This section deals with using a LAB multi pin kit with its 20 pinning charts. Tips and tricks This is the most useful section in this series. Tips and tricks save you valuable time. Please note: Re-keying only restarts a cycle. There are number of reasons for home or business keys falling into the wrong hands. Duplicating standard keys is a simple matter. They only have to be taken to a locksmith at any store. Nobody asks for identification or proven authorization before duplicating keys. Even copying the serial number on a key makes its duplication possible. Re-keying your locks doses not solve all your problems. It only restarts the cycle that leads to expensive repetitive re-keying. In order to maximize the scope and flexibility of a new system, you should evaluate your current and future organizational needs.
  • Is there such a thing as a key that can open all locks?

    No. A "master" key is a key which works many locks. In order for a particular master key to work in a lock, the lock has to be set up to work on that master key. Locks are typically master keyed in hotels, office buildings, and schools. Rest assured that there is no such master key that opens all locks.
  • I can install the hardware, why not just buy it at the home center and do it myself?

    Products typically sold in home stores are residential quality at best, at worst the shelves are stacked with low end products meant to increase profits for the manufacturer and the retailer. High quality goods offer characteristics such as, pick and drill resistance, access control options, protection against the unauthorized duplication of keys. The question you have to ask is what is your time really worth? It's your stuff! When was the last time the locks were changed? If you don't know the answer then you and your company are potentially at risk. Some property management companies in an effort to save money simply swap the locks from one unit to another and have a brand new set of keys made. A previous tenant with some time to kill could simply try his key in each door in the complex until he finds one that works.
  • Why do I have to wiggle my keys in the lock to make it work?

    As locks age over time, the pins in a lock cylinder tend to "wear" down causing your keys to stick and forcing you to "jiggle or wiggle" the key in the lock to make it work. Most likely the keys you were given have probably been "copied" several times and this, plus pin wear, can cause your lock to act like it is breaking.
  • I am moving into a new home, should I rekey the locks? They seem to be working properly.

    The answer is YES! Everyone has someone that they trust with their house keys; this does not mean you can trust them. How many neighbors, old baby sitters, cleaning people are walking around with the key to your home? Change the locks and then give keys to people you and you alone trust.
  • My landlord gave me the keys why should I get new ones?

    It's your stuff! When was the last time the locks were changed? If you don't know the answer then you and your company are potentially at risk. Some property management companies in an effort to save money simply swap the locks from one unit to another and have a brand new set of keys made. A previous tenant with some time to kill could simply try his key in each door in the complex until he finds one that works.